Salesforce integration - failing authentication processes or queries
Incident Report for Tuvis
Resolved
We have identified the root cause of the issue, which was a bug in a version we released earlier today.
The bug was fixed, and a new version was deployed to all customers.
Users that are still experiencing any issues can contact our support team at support@tuvis.com or through our web chat (tuvis.com).
Posted Jul 07, 2022 - 19:39 UTC
Update
We are continuing to investigate this issue.
Posted Jul 07, 2022 - 19:36 UTC
Update
We have identified the issue and we're now working on a fix.
Posted Jul 07, 2022 - 18:30 UTC
Investigating
A few of our users report issues with our Salesforce CRM integration.
When authenticating with Salesforce, in some cases, an error message is presented: Expired Authorization Code.
IN other cases, users are getting an error message: Query failed, please contact support.

Our teams are investigating the issue.
Posted Jul 07, 2022 - 16:55 UTC
This incident affected: Salesforce Integration.